Canadian Online Casinos That Accept Neosurf

Patrick Menser
Last updated: 17/09/2023

As a prepaid payment method, Neosurf has been providing instant access to funds since 2004. The best part? It doesn’t require divulging personal or financial information or involving your bank. Essentially, it’s like using cash for online payments.

In this article, we’ll delve into the workings of Neosurf, its uses in the world of online casinos, and its pros and cons. So, without any delay, let’s explore this payment method in detail!

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What Is Neosurf?

logo for neosurf payment method

Neosurf is an online voucher system introduced in 2004 by NS Cards France SAS, a company based in Paris, France. It is licensed by the Finnish Financial Supervisory Authority and operates under Narvi Payments Oy Ab. With its availability in over 50 countries (Canada included), Neosurf has become a popular payment option for many online transactions, especially in iGaming.

Neosurf vouchers can be purchased online or in person through authorized retailers (supermarkets, convenience stores, gas stations, newsstands, and kiosks). You can search for physical stores near you on Neosurf’s website or opt for online voucher purchases. When shopping in physical stores, you can look for hanging cards or ask for a voucher at the cashier’s terminal. You’ll receive a paper voucher with the code upon purchase.

Neosurf vouchers are available in different currencies and denominations, depending on the country. These typically range from €10 to €150, corresponding to $10 to $250 in Canada. Interestingly, even underage individuals can purchase Neosurf vouchers (so-called Neosurf Minor), but they can only use them on sites that don’t require age verification.

When you buy a Neosurf voucher, you’ll pay its face value, meaning a $50 voucher costs $50. It also comes with an expiration date of 12 months and a unique 10-character alphanumeric PIN code used to confirm your transactions.

With Neosurf, you won’t have to deal with credit/debit cards and bank transfers or share your personal or financial information. However, remember that it can only be used for deposits or to top up your myNeosurf digital wallet.

The myNeosurf e-wallet has great perks — such as higher limits — and allows you to load your account with other payment methods.

Aside from the anonymity, Neosurf further increases security by implementing 128-bit Secure Socket Layer (SSL) encryption to safeguard your data and transactions.

How Does Neosurf Work?

You’ll need to obtain a voucher to use Neosurf as a payment method for online casinos or other supported platforms. As mentioned, you can do it in brick-and-mortar sales points or online.

When purchasing online, you need to click on the Neosurf logo in the payment section of the website and enter the unique 10-character PIN from your ticket into the payment gateway. Within seconds, your funds will be ready for use, and you can proceed with playing your favourite games.

It’s good to know you’re not obliged to use your Neosurf voucher balance in one go. You can use it multiple times until the credit runs out. To check your remaining balance, head to the Neosurf website and click the Check Voucher Credit option. Enter your PIN to view the funds and transaction history for that voucher.

One of the greatest advantages of this payment method is that it allows you to spend only what you have, eliminating the possibility of overdrafts. Additionally, Neosurf offers a handy app that you can download from either Google Play or Apple Store.

While Neosurf is a great way to make deposits at online casinos, it’s important to note that it can’t facilitate withdrawals.

Neosurf Fees

Neosurf partner websites don’t usually charge you when depositing with this option, but some other sites may. Also, you must be aware of potential transaction fees if you want to make payments in a different currency. The commission for currency exchange is 2%, except for Zloty (3%).

It’s also important to keep track of your voucher’s expiration date — typically one year from the date of purchase. If you don’t use the code within six months after your last deposit or after it expires, the site will deduct a €2 monthly inactivity fee.

Pros and Cons of Using Neosurf at Online Casinos

Although Neosurf has multiple advantages, it needs to improve in certain aspects. Let’s consider both sides.

Instant paymentsNo withdrawals
Convenience Low deposit limits
Spending control
Welcome bonuses


  • Instant payments — Neosurf’s swift transaction process ensures that your deposited funds will be instantly accessible in your account, so you can begin playing in minutes.
  • Convenience — Neosurf has no learning curve. Your only task is to type in the 10-character code and choose the deposit amount. It’s that simple.
  • Anonymity — You can rest easy knowing that you don’t have to reveal personal information during the voucher’s purchase or when you use this payment method. There’s no identity theft risk since no personal information is shared. Your funds are completely safe as long as you keep your PIN secure.
  • Security — Neosurf utilizes 128-bit SSL encryption to safeguard your financial details.
  • Spending control — Since Neosurf functions on a prepaid basis, you can’t spend what you don’t have (i.e., it’s impossible to overdraw the account). Thus it enables you to keep an eye on your expenses.
  • Welcome bonuses — You can claim any deposit-related sign-up bonus if you pay with Neosurf in Canada-friendly online casinos.


  • No withdrawals — Unfortunately, you can’t collect your winnings using Neosurf.
  • Low deposit limits — If you don’t want to register for a myNeosurf account or verify it, the maximum deposit is $250.

How to Register for a myNeosurf Account

Although having a myNeosurf account for online payments is not mandatory, it can offer some benefits. For instance, you can enjoy improved payment tracking, store multiple PINs, and get reimbursed for unused vouchers (albeit with a 6% fee). It also functions as an e-wallet that can be funded using Neosurf tickets, credit cards, or bank transfers. Here’s how to register:

Go to the Neosurf website.

Click the Sign Up button.

Provide your email, password, name, and date of birth.

Click the link in the email to complete your registration.

Enter your gender, address, and phone number.

Start using your account, or upgrade it for better deposit limits.

The Basic account requires no KYC verification, and the Neosurf ticket deposit limit is $150. If you complete all identification and additional requirements and make it to VIP Gold, you can make daily deposits of up to $15,000.

How to Make a Casino Deposit With Neosurf

Before purchasing this prepaid card, double-check whether the online casino you chose accepts this form of payment. If all’s clear, you can proceed with the steps outlined below:

  • Log in to your casino account. If you don’t have one, pick a casino from our list and register. They all accept Neosurf for deposits.
  • Visit the Banking/Cashier section.
  • Select Neosurf as your preferred deposit option.
  • Enter the amount you wish to deposit. It doesn’t have to be the entire voucher’s balance.
  • Type in the PIN.
  • Claim the welcome bonus, and start playing. Best of luck!

How to Make Casino Withdrawals With Neosurf

Since Neosurf is a prepaid voucher containing just a code with no additional information, you can’t use it to take out money.

Neosurf Alternatives

If you don’t feel like dealing with one payment method for deposits and another for cashouts, the following solutions are worth looking into:

  • Jeton — It supports approximately 50 currencies and is accessible in over 100 countries. In addition to managing fiat currency payments for deposits and withdrawals, Jeton enables users to transfer Bitcoin.
  • MuchBetter — This e-wallet app was designed with the specific purpose of facilitating online gaming transactions. It boasts top-of-the-line security measures that meet military standards, ensuring the safety of your transactions. Additionally, it allows for depositing and withdrawing funds, making it a versatile option for players.
  • Instadebit — For players in Canada, Instadebit is a great payment option that acts as a middleman between your bank and the online casino. This means you can make deposits and withdrawals quickly and securely without sharing your credit card information with the casino.
  • Interac — This Canadian payment method allows you to transfer funds directly from your bank account to your casino account, with the added security of 2FA and transaction monitoring.

Now, before you opt for any of these, you must do your due diligence and carefully review the characteristics of each. You need to compare them, check for any fees, and see if your chosen casino supports them at all.

Final Thoughts

For those seeking a reliable and straightforward method of depositing funds at online casinos, Neosurf is a prepaid payment solution that offers numerous benefits. Canadian players appreciate its convenience, speed, security, and complete anonymity. Furthermore, it simplifies budget management, making it a hassle-free option.

Nevertheless, Neosurf isn’t perfect. One of the major concerns is the lack of ability to process withdrawals. Still, Neosurf’s a solid deposit option and will undoubtedly remain a go-to for Canadians who wish to get in on the action ASAP.


Are there any fees associated with Neosurf?

Although Neosurf partner sites don’t charge fees, you may still be charged a percentage or a set amount if you’re making payments in another currency or if your account is inactive.

How long does it take for Neosurf deposits to be processed?

If you deposit with Neosurf, the funds will be available in your account immediately.

Can I withdraw using Neosurf?

Unfortunately, CA online casinos don’t allow you to cash out using Neosurf, as it’s a voucher-based payment solution.

How do I know if a casino accepts Neosurf?

You can check this by looking for the Neosurf logo on the casino’s homepage, checking the Banking or Cashier section, or contacting customer support.

Patrick Menser

Meet Patrick Menser, a dynamic content author and a passionate advocate for responsible gaming. Patrick's journey is nothing short of inspiring – from being deeply involved in the gambling world to becoming a prominent voice in gambling prevention. With a background that combines years of experience in the gambling industry and a personal commitment to making a difference, Patrick's contributions as a content author are both impactful and informative. His work offers valuable insights into the psychology of gambling, addiction prevention, and responsible gaming practices.
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