In the ever-evolving landscape of online casinos, longevity is a rare and precious jewel. Enter JackpotCity online casino, an industry veteran that has not only stood the test of time but has thrived in its 25-year journey, dating back to its inception in 1998.
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How safe and credible is the casino, according to it's licenses
How generous are casino’s bonuses and offers
The overall “smoothness” of the site/app and its ease of use
How does overall design rank - all pages, games, etc
How much this casino does to make you come back and play more
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JackpotCity online casino has been around long enough to be classified as an industry veteran at this point. It’s been in operation since 1998, making it over 25 years old at the time of writing! The main reason this brand has been able to survive this long is that players absolutely love it.
What is there to love, you ask? Well, that’s what we plan on discovering in this JackpotCity Casino review. Consider this the ultimate review from an iGaming guru. If reviewing over 500 online casinos means something, you can expect straight facts wrapped in an opinion piece as you move forward.
| JackpotCity Casino At a Glance | |
| Payment Methods | Visa, Mastercard, Skrill, Neteller, Paysafecard, EcoPayz, Interac, MuchBetter, Neosurf. |
| Game Providers | Microgaming, NetEnt, Pragmatic Play, Evolution Gaming |
| Customer Support | 24/7 |
| Deposit Time | Instant |
| Cashout Time | Up to 72 hours |
| Number of Games | 600+ |
| Sports Betting | No |
| License | Malta Gaming Authority, Kahnawake Gaming Commission |
If you’ve already done your research on the casino and you’re ready to jump right in, we will start with the registration process.
The main attraction of online casinos is gambling with real money. A legit online casino will almost never allow you to play for real money without a registered account. As you’d expect, that’s your first step.
Visit the JackpotCity casino website and look to your right. The top section of the homepage should have the “Sign Up” button primed for action. Click it.
You’re on the registration form. Choose a country and state. Make sure you check the “I would like to receive a welcome bonus” box before you press the final “Register” button.
Once your account is ready, you’re eligible for the first deposit. The minimum deposit requirement at Jackpot City Casino is $10. The available methods are pretty much endless.
You’ve finally reached the stage where you can choose a game that you like and play it. Just make sure you’re setting up the bet size upfront to avoid confusion.
You already know that JackpotCity online casino has been in the business for over 25 years. If we have to dig deep into the secrets of success, we believe Microgaming is a major catalyst.
In case you’re not aware, Microgaming is the developer of the first online casino ever. It’s also the earliest software developer in the history of iGaming.
In 1998, Microgaming became the software partner of Cityviews Group and launched JackpotCity Casino. The same operator also manages other reputable brands like Spin Casino, Spin Palace, Ruby Fortune, Mummys Gold, Lucky Nugget, River Belle, and Cabaret Club. There is even a satellite version of the JackpotCity brand!
Over the last 2 decades, the operator has worked relentlessly to develop its digital presence. It managed to build an amazing library of software providers on top of Microgaming. The goal was simple. To allow the players as many games as they want, from whatever provider they want.
According to financial reports, the casino group collectively draws in over $100,000,000 in revenue every year!
It would be safe to assume on our end that JackpotCity has deep roots on the internet and a very stable presence among iGaming consumers.
In the gambling business, you’re trusted based on your credentials. And why wouldn’t it be this way? Players are risking their hard-earned money for entertainment. They expect the money to be in safe hands.
Generally speaking, the very first thing a player looks for is the license. Both online and land-based casinos are required to obtain licenses from the appropriate authority by law. Unless online gambling is unregulated in your jurisdiction, it’s your duty as the player to make sure you’re not breaking any laws.
As for JackpotCity Casino, the brand is licensed by multiple reputable authorities. In fact, the brave approach to licensing allowed Jackpot City to become the behemoth of a brand it is right now.
Let’s start with Canada. Back when JackpotCity first came out, Canadian provinces were not granting local licenses. Thankfully, remote licenses (offshore casinos) have always been legal in the country. Also, the Kahnawake Gambling Commission in the Mohawk Territory was already operational. JackpotCity is one of the first casinos KGC licensed, a status the company still holds.
You’d be glad to know that the KGC license also works outside Canada. It’s simply because the Kahnawake Gambling Commission is an independent authority and it’s not recognized by the Canadian government. This makes KGC a remote license valid in countries where offshore gambling is allowed.
To appeal to most European casino players, JackpotCity obtained a license from the Malta Gaming Authority. You can verify it with the license number MGA/B2C/145/2007.
As far as safe gambling experiences, both the Kahnawake and the MGA licenses will do just fine. In fact, MGA is one of the earliest regulatory bodies in the iGaming industry, starting its business in 2001. Within a few years, Malta became a hub for online gambling companies.
When looking for reasons, we found favourable tax laws and gambling-friendly legislation are the winners.
The license is surely the most important component of an online casino’s security but it’s not the only one. When looking for the best casinos for you, our goal is to find a balance between all the security features illustrated below.
In this day and age, website encryption may sound too cliché as a security feature. Every website has it, right? Well, it may be true. But it doesn’t mean you don’t have to check for encryption. Especially, on a website you’re paying real money.
JackpotCity Casino has industry-standard 128-bit SSL encryption. You can verify it by simply clicking the tiny padlock symbol on the address bar. What does it do, you ask?
Well, an SSL certificate allows encrypted data transfer between your device and the casino website. Imagine you’re depositing at a casino that doesn’t have an SSL certificate. When you enter your bank account number or credit card information, 3rd parties can likely tap into the network and steal the information.
JackpotCity doesn’t want it to happen to you.
Whenever you find an eCOGRA stamp on a website, you’re free to relax. It’s short for eCommerce Online Gambling Regulation and Assurance. It’s a London-based testing agency that audits existing gambling businesses. Although its roots are in the UK, it’s allowed to audit any online casino from any remote corner of the world, as long as the operator employs it.
If you scroll down to the footer section of the JackpotCity Casino website, you’ll find the eCOGRA stamp. For this particular casino, eCOGRA is playing the role of an Alternative Dispute Resolution (ADR) agency.
The terms and conditions page clearly states that if you’re unhappy with an action by the JackpotCity brand, you’re free to submit a complaint to eCOGRA. You may also send the complaint to the regulatory authority of the casino (Kahnawake/Malta) to keep them in the loop.
eCOGRA also audits the RNG that powers JackpotCity casino games. RNG stands for random number generator, the primary technology that regulates the game of chance.
What is one of the biggest differences between an online casino and a land-based casino, you ask?
It’s the promotions!
Land-based casinos barely offer any promotions or bonuses to the players. But online casinos are known for offering welcome bonuses, free spins, cashbacks, and even VIP rewards.
Being of the veteran online casinos, Jackpot City knows very well what a good set of promotions can do for the players. As part of our JackpotCity Casino review, let’s explore the available promotions.
The welcome bonus at JackpotCity is the pinnacle of bonuses on this gambling platform. What you have to do is simple. Sign up at JackpotCity and deposit. The welcome bonus is split into 4 parts, each part bringing you a hefty $400.
Each of these bonuses is 100% match deposit bonuses which means you get what you pay for (deposit). If you deposit $200, you get a $200 match. The lowest you can go for each deposit is $10.
If you’ve played at online casinos before, you should know that no bonus is without conditions. For the JackpotCity welcome bonus, you must comply with a set of rules before you can withdraw it.
Apart from the welcome bonus, JackpotCity Casino also offers a daily bonus to all players. It’s a deposit match bonus that’s unique to each player. Apparently, it depends on what games you play and how much you wager for it.
Just like the welcome bonus, these deposit match bonuses are also subject to 50x wagering requirements.
One of the key rules for online casino bonus terms is that not all games are eligible during the wagering period. JackpotCity Casino assigned maximum contributions from different game types. Here is a table for you.
| Game Type | Contribution Percentage |
| All Slots except for NetEnt and progressive, Keno & Scratch Cards | 100% |
| All NetEnt Slots | 50% |
| Table Games (Excluding video poker, Classic Blackjack, and Casino War) | 10% |
| Classic Blackjack, All Ace and Jacks or Better Video Pokers | 2% |
| Other Games | 0% |
As you can see, playing slots that are not developed by NetEnt is your best bet when it comes to wagering a JackpotCity bonus. Only these games will contribute your entire bet value to complete the wagering requirement.
When you play at JackpotCity Casino, it’s only normal that it’s the only name that floats in your mind. However, the actual games you’re playing are supplied by 3rd party companies. In the iGaming industry, we call them software providers.
You already know that JackpotCity is powered by Microgaming, the forefather of online gambling. To make the game library as inclusive and diverse as possible, the operator has gone above and beyond to partner with the most elite software providers.
Here’s a quick overview of the providers you can currently find on JackpotCity.
Based in the Isle of Man, Microgaming is widely considered the cornerstone of online gambling. The company was founded with the sole purpose of facilitating casino gaming on the Internet. Before NetEnt came into the picture in 1996, Microgaming was pretty much the only software company that developed games.
As of writing this JackpotCity Casino review, Microgaming has over 800 casino games, developed both in-house and in collaboration with independent studios. When you Microgaming titles on JackpotCity Casino, you’ll find a unique flavor.
The most notable games we can find include:
Pragmatic Play is an award-winning software provider with licenses in over 20 jurisdictions. It excels not only in online slots but also in sports betting software, live dealer games, and even Bingo! Apparently, it aspires “to be the world’s favourite game developer”.
All of the games by Pragmatic Play are available for both desktop and mobile platforms. You can choose between 33 languages and who-knows-how-many currency options when you play the games. Of course, the currency will be automatically chosen at JackpotCity depending on where you live.
Some of the most notable games at JackpotCity Casino by Pragmatic Play include:
NetEnt is another giant in the iGaming industry. It has been shaping the culture of online casino games since 1996 and we don’t see it stopping anytime soon. During this time, NetEnt has released just over 200 games. This goes to show that the provider is more interested in quality than flooding the library with sub-par games.
NetEnt is currently owned by Evolution Gaming, a conglomerate of gambling leaders. Worry not because we have a section coming up for Evolution Gaming as well.
If you’re interested in the top NetEnt games offered on JackpotCity casino, you can give the following games a try:
Compared to the rest of the providers available at JackpotCity Casino, Red Tiger is a relative newcomer to the industry. It was founded back in 2014. One of the features that set Red Tiger apart is its in-house production. From brainstorming to storyboarding to development to marketing, everything happens under the same roof!
Red Tiger is a particularly popular game developer in European and Asian online casinos. You’d be glad to know that Jackpot City is available in most countries across these continents!
According to the official website, Red Tiger Gaming is licensed in the UK by UK Gambling Commission, in Malta by the Malta Gaming Authority, in Alderney by the Alderney Gambling Control Commission, and in Gibraltar by the HM Government of Gibraltar.
Another reason we’re really excited about your experience with Red Tiger Gaming titles is all the awards it has won over the years. Since 2017, Red Tiger has bagged various awards at WhichBingo, EGR, and Global Gambling Awards.
Ezugi claims to be a “Global Leader in Live Dealer Gaming” and we agree. It’s hard these days to find an online casino that doesn’t offer at least a few Ezugi live dealer games. JackpotCity has a massive selection of live games which allows Ezugi to fit right in.
One of the main reasons why Ezugi burst into the scene is its dynamic approach to the games. From Roulette to Dragon Tiger to Andar Bahar, it offers a seamless blend of games that are loved by players worldwide.
Ezugi came to life in 2012, just when live dealer gaming was getting traction. Interestingly, Ezugi was also acquired by Evolution Gaming in 2018.
If we have to choose the most notable games from Ezugi’s library, we have to go with the following:
The last software provider at JackpotCity Casino we want you to know about is Evolution Gaming. It’s one of the largest companies in the business and it has built an empire by acquiring the most notable brands in the iGaming space.
It currently owns brands like NetEnt, Ezugi, Big Time Gaming (BTG), Red Tiger, Nolimit City, and Digitwheel.
Players all over the world agree that Evolution Gaming is the king of live dealers. We have to agree because it boasts some of the most hi-tech studios, spread strategically all over the world. It works with the biggest brands like Mr Green, 888 Casino, BetVictor, DraftKings, Unibet, and most importantly, JackpotCity Casino.
Some of the most notable live dealer games by Evolution Gaming are:
Games are obviously the highlight of our JackpotCity Casino review. You’re reading this review as well as researching safety practices online simply because you want to play casino games. From what we can tell, JackpotCity understands the emotion very well.
The casino is packed with online slots, table games, live dealer games, and even dedicated mobile games! All of these games are supplied by the software providers you’re already familiar with from the previous section of our review.
Now, let’s explore the games section on the Jackpot City Casino website.
Online slots are the most played casino games. It has been the case since the advent of modern gambling and it most likely will be the case in the future. It’s no different at JackpotCity Casino. After you register your account, go to the main menu and choose “Online Slots” to find the list of available games.
There are over 300 slots to choose from. This might sound a bit underwhelming because there are casinos that offer 5,000 slots under the same virtual roof!
An interesting aspect of JackpotCity is that you won’t see the games in the usual grid format. Rather, you’ll find the top games in blocks. You can simply click the “i” button on the top right corner of each block to find important details about the game.
At the same time, you can learn about different types of slots as you scroll down.
We don’t want to mislead you. You won’t find a “Table Games” section on the main menu at JackpotCity. Rather, you’ll find tabs like “Online Roulette”, “Online Blackjack”, “Online Keno”, “Video Poker”, etc. These tabs will take you to the RNG games available at the casino right away.
For example, if you click Online Blackjack from the menu, you’ll land on the dedicated Blackjack page where the top games are displayed. Not only that but there is a detailed explanation of how to play the game.
The same is true for other tabs like Roulette or Keno. From what we can tell, JackpotCity has tried hard to make it a one-stop solution for all your gambling needs. You can not only play the games for real money but also learn everything there is to learn about.
Primarily powered by Ezugi and Evolution Gaming, the live casino section on Jackpot City Casino is a pleasant place to be. As we’ve seen with other JackpotCity pages, the live casino page is also rich in educational text.
In between the texts, you’ll find the blocks of games. Of course, these are crowd-favourites. You can go beyond the listed games and explore a lot more games.
Although Bingo is not one of the core casino games, it’s classified as gambling in most countries. The trend is popularized by online casinos offering different versions of Bingo to interested players. All JackpotCity has done is join the bandwagon.
Apart from games like Super Snowball and Wheel of Wishes, you’ll find different 90-ball, 75-ball, and 60-ball Bingo games.
All of these amazing features at JackpotCity Casino won’t mean anything to you if you don’t have the right payment method to deposit. See, all games at the casino are real money. You’d be glad to know that JackpotCity has assembled a massive list of online payment methods players from all over the world can use.
Here is a table containing all the available payment methods along with all the details you need.
| Method | Deposit | Withdrawal | Min. Deposit | Withdrawal Time |
| Visa | Yes | Yes | $5 equivalent | 1-3 days |
| Mastercard | Yes | No | $5 equivalent | N/A |
| EcoPayz | Yes | Yes | $5 equivalent | 24-28 hours |
| Skrill | Yes | Yes | $5 equivalent | 24-28 hours |
| Neosurf | Yes | Yes | $5 equivalent | 24-28 hours |
| Neteller | Yes | No | No limit | N/A |
| Paysafecard | Yes | No | No limit | N/A |
| MuchBetter | Yes | Yes | No limit | 24-28 hours |
If you’re an avid online shopper, you should be familiar with all of these methods. They’re a blend of credit cards, debit cards, e-wallets, bank transfers, and prepaid methods. Prepaid methods are statistically one of the most popular methods for casino deposits. The drawback, however, is that you can’t withdraw with the same method.
If you don’t want to expose your bank details or credit card information on the internet, we recommend using an e-wallet like Skrill or Neteller. These companies are regulated by reputable financial authorities like the FCA and are determined to keep your data safe.
Now that you know about your payment method options at JackpotCity, you might be intrigued to complete your first deposit. Ideally, you should have access to a method that allows both deposits and withdrawals. Follow the steps below.
You’re not going to leave your bankroll in the JackpotCity account forever, are you? You’ll need to withdraw your principal deposit or bonuses at some point. For this, you need access to an online payment method that’s accepted for withdrawals at JackpotCity. From there, follow the steps.
JackpotCity Casinos doesn’t impose any fees for deposits or withdrawals! However, the payment method you choose will most likely have a per transaction or a periodical fee. Be sure to communicate with the payment provider before proceeding with payment.
Sitting in front of a computer screen for hours is no longer appealing to the modern audience. They want everything to be mobile and JackpotCity Casino is here to deliver. You get excellent mobile support from the operator no matter what device you use.
There are separate apps for iOS and Android users. You can find them on the “Casino Apps” tab on the main menu.
The iOS app is available directly on the App Store by Apple. The Android app, however, must be downloaded from the website. It’s simply because Google doesn’t allow gambling apps on its Play Store.
Our experience with mobile apps is just as great as the desktop site. In fact, the features feel even more intuitive once you get the app. Sure, some of the games are not optimized for mobile apps so you have to let them go.
What we like the most about JackpotCity mobile casinos is that you can do everything from the same app! You don’t even have to register as a new user as the same credentials will let you in. You can claim the available bonuses as well as make all your payments from the app.
Online casinos are required by law to have a responsible gambling section on the platform. JackpotCity is a strong advocate of the practice. After you visit the “Responsible Gambling” page from the footer, you’ll find a myriad of educational content as well as tools like deposit limits to practice safe gambling.
At the time of writing this review, there are just over 600 games at JackpotCity Casino.
Of course, you can win real money at JackpotCity Casino as long as you’re playing with real deposited money.
The MGA license is valid in New Zealand. As Jackpot City boasts a license from MGA, it’s completely legal and regulated in NZ.
Generally, the minimum deposit at JackpotCity Casino is only $5 equivalent. However, the minimum deposit for bonuses is $10 equivalent.
Unfortunately, no. You can’t use crypto to deposit or withdraw your funds to and from JackpotCity Casino.
According to the withdrawal policy, JackpotCity Casino takes up to 72 hours to process your payment method. After processing, the timeline depends on your chosen online payment method.
No, you don’t have to pay any additional fees to play at JackpotCity Casino. But the payment methods you use may impose charges on your transactions.
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